Zoom vs Microsoft Teams (2026)
A side-by-side comparison of pricing, features and real-world ratings to help you choose between Zoom and Microsoft Teams.
| Feature | Zoom | Microsoft Teams |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Starting Price | $14/mo | $4/mo |
| Free Trial | Yes | 30-day trial |
| G2 Rating | 4.5 / 5 | 4.4 / 5 |
| Best For | Remote Teams | Enterprise |
| Reviews | 54,000 | 15,000 |
Key differences between Zoom and Microsoft Teams
User sentiment favors Zoom: it averages 4.5/5 across 54,000 reviews versus 4.3/5 for Microsoft Teams (15,000 reviews).
Zoom leans into hd meetings and webinars, while Microsoft Teams puts its weight behind meetings and channels & chat — pick based on which of those you will actually use weekly.
Their sweet spots differ: Zoom is strongest for remote teams, whereas Microsoft Teams is built with enterprise in mind.
🏆 Our Verdict
Zoom is our overall pick, scoring 4.5/5 across 54000 reviews. That said, Microsoft Teams remains a great option if you prioritise enterprise. Read the breakdown below before you decide.
Head to head
Zoom
Zoom became a verb by doing one thing exceptionally: video calls that connect fast and stay stable on bad networks. The platform now spans webinars, rooms, phone and an AI Companion that summarizes meetings usefully. The free tier's 40-minute cap remains its most effective upsell. Teams already inside Google Workspace or Microsoft 365 increasingly question the extra subscription, which is exactly the fight Zoom is now in.
Zoom
Reliable video meetings and webinars.
Visit Zoom →Pros
- ✓Rock-solid quality
- ✓Easy to join
- ✓Webinar add-ons
Cons
- ✗40-min free limit
- ✗Security history
Microsoft Teams
Microsoft Teams is less a meetings app than the connective tissue of Microsoft 365: chat, channels, calls and file collaboration bolted directly onto SharePoint, Outlook and Office. For organizations standardized on Microsoft, its marginal cost is near zero and its admin controls are enterprise-grade. The experience can feel heavy — sprawling settings, occasional sluggishness — and companies outside the Microsoft stack rarely choose it on merit alone.
Chat, meetings and collaboration in Microsoft 365.
Visit Microsoft Teams →Pros
- ✓Bundled with 365
- ✓All-in-one
- ✓Enterprise-grade
Cons
- ✗Can feel bloated
- ✗Best inside Microsoft
How we compare tools
Every comparison on SaaS Compare follows the same recipe: we aggregate verified user ratings from G2 and Capterra, track published pricing (including free plans and trial terms), and weigh the practical pros and cons reported by real users. We refresh this data on a regular schedule and never let affiliate partnerships influence a verdict — the same criteria decide every matchup, including this Zoom vs Microsoft Teams comparison.
Frequently asked questions
Is Zoom better than Microsoft Teams?
Based on aggregated ratings, Zoom edges ahead with a 4.5/5 score. The right choice still depends on your budget and use case — Zoom suits remote-teams, while Microsoft Teams is strong for enterprise.
Which is cheaper, Zoom or Microsoft Teams?
Zoom starts at a free plan and Microsoft Teams starts at a free plan.
Does Zoom or Microsoft Teams offer a free trial?
Zoom: 0-day trial. Microsoft Teams: 30-day trial.
What do users say about Zoom and Microsoft Teams?
Zoom averages 4.5/5 from 54,000 reviews (G2: 4.5/5, Capterra: 4.6/5). Microsoft Teams averages 4.3/5 from 15,000 reviews (G2: 4.4/5, Capterra: 4.5/5). Ratings aggregate thousands of verified users, so small gaps are meaningful at this scale.
When should I pick Microsoft Teams instead?
Despite the overall verdict, Microsoft Teams is the better fit when bundled with 365 and all-in-one matter most to your workflow, particularly for enterprise.