Zoom vs Webex (2026)
A side-by-side comparison of pricing, features and real-world ratings to help you choose between Zoom and Webex.
| Feature | Zoom | Webex |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Starting Price | $14/mo | $14/mo |
| Free Trial | Yes | Yes |
| G2 Rating | 4.5 / 5 | 4.2 / 5 |
| Best For | Remote Teams | Enterprise |
| Reviews | 54,000 | 7,400 |
Key differences between Zoom and Webex
User sentiment favors Zoom: it averages 4.5/5 across 54,000 reviews versus 4.2/5 for Webex (7,400 reviews).
Zoom leans into hd meetings and webinars, while Webex puts its weight behind meetings and webinars — pick based on which of those you will actually use weekly.
Their sweet spots differ: Zoom is strongest for remote teams, whereas Webex is built with enterprise in mind.
🏆 Our Verdict
Zoom is our overall pick, scoring 4.5/5 across 54000 reviews. That said, Webex remains a great option if you prioritise enterprise. Read the breakdown below before you decide.
Head to head
Zoom
Zoom became a verb by doing one thing exceptionally: video calls that connect fast and stay stable on bad networks. The platform now spans webinars, rooms, phone and an AI Companion that summarizes meetings usefully. The free tier's 40-minute cap remains its most effective upsell. Teams already inside Google Workspace or Microsoft 365 increasingly question the extra subscription, which is exactly the fight Zoom is now in.
Zoom
Reliable video meetings and webinars.
Visit Zoom →Pros
- ✓Rock-solid quality
- ✓Easy to join
- ✓Webinar add-ons
Cons
- ✗40-min free limit
- ✗Security history
Webex
Webex predates its rivals by decades and retains the strengths of that heritage: hardened security, compliance certifications and reliability that regulated industries — government, healthcare, finance — still require. Cisco has modernized the interface and added AI summaries, closing much of the usability gap. It seldom wins on delight, but where procurement checklists mention FedRAMP or end-to-end encryption, Webex stays on the shortlist.
Webex
Enterprise video meetings from Cisco.
Visit Webex →Pros
- ✓Strong security
- ✓Good for large orgs
- ✓Reliable
Cons
- ✗Dated UI
- ✗Heavier client
How we compare tools
Every comparison on SaaS Compare follows the same recipe: we aggregate verified user ratings from G2 and Capterra, track published pricing (including free plans and trial terms), and weigh the practical pros and cons reported by real users. We refresh this data on a regular schedule and never let affiliate partnerships influence a verdict — the same criteria decide every matchup, including this Zoom vs Webex comparison.
Frequently asked questions
Is Zoom better than Webex?
Based on aggregated ratings, Zoom edges ahead with a 4.5/5 score. The right choice still depends on your budget and use case — Zoom suits remote-teams, while Webex is strong for enterprise.
Which is cheaper, Zoom or Webex?
Zoom starts at a free plan and Webex starts at a free plan.
Does Zoom or Webex offer a free trial?
Zoom: 0-day trial. Webex: 0-day trial.
What do users say about Zoom and Webex?
Zoom averages 4.5/5 from 54,000 reviews (G2: 4.5/5, Capterra: 4.6/5). Webex averages 4.2/5 from 7,400 reviews (G2: 4.2/5, Capterra: 4.4/5). Ratings aggregate thousands of verified users, so small gaps are meaningful at this scale.
When should I pick Webex instead?
Despite the overall verdict, Webex is the better fit when strong security and good for large orgs matter most to your workflow, particularly for enterprise.