Microsoft Teams vs Webex (2026)
A side-by-side comparison of pricing, features and real-world ratings to help you choose between Microsoft Teams and Webex.
| Feature | Microsoft Teams | Webex |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Starting Price | $4/mo | $14/mo |
| Free Trial | 30-day trial | Yes |
| G2 Rating | 4.4 / 5 | 4.2 / 5 |
| Best For | Enterprise | Enterprise |
| Reviews | 15,000 | 7,400 |
Key differences between Microsoft Teams and Webex
User sentiment favors Microsoft Teams: it averages 4.3/5 across 15,000 reviews versus 4.2/5 for Webex (7,400 reviews).
Microsoft Teams leans into meetings and channels & chat, while Webex puts its weight behind meetings and webinars — pick based on which of those you will actually use weekly.
🏆 Our Verdict
Microsoft Teams is our overall pick, scoring 4.3/5 across 15000 reviews. That said, Webex remains a great option if you prioritise enterprise. Read the breakdown below before you decide.
Head to head
Microsoft Teams
Microsoft Teams is less a meetings app than the connective tissue of Microsoft 365: chat, channels, calls and file collaboration bolted directly onto SharePoint, Outlook and Office. For organizations standardized on Microsoft, its marginal cost is near zero and its admin controls are enterprise-grade. The experience can feel heavy — sprawling settings, occasional sluggishness — and companies outside the Microsoft stack rarely choose it on merit alone.
Chat, meetings and collaboration in Microsoft 365.
Visit Microsoft Teams →Pros
- ✓Bundled with 365
- ✓All-in-one
- ✓Enterprise-grade
Cons
- ✗Can feel bloated
- ✗Best inside Microsoft
Webex
Webex predates its rivals by decades and retains the strengths of that heritage: hardened security, compliance certifications and reliability that regulated industries — government, healthcare, finance — still require. Cisco has modernized the interface and added AI summaries, closing much of the usability gap. It seldom wins on delight, but where procurement checklists mention FedRAMP or end-to-end encryption, Webex stays on the shortlist.
Webex
Enterprise video meetings from Cisco.
Visit Webex →Pros
- ✓Strong security
- ✓Good for large orgs
- ✓Reliable
Cons
- ✗Dated UI
- ✗Heavier client
How we compare tools
Every comparison on SaaS Compare follows the same recipe: we aggregate verified user ratings from G2 and Capterra, track published pricing (including free plans and trial terms), and weigh the practical pros and cons reported by real users. We refresh this data on a regular schedule and never let affiliate partnerships influence a verdict — the same criteria decide every matchup, including this Microsoft Teams vs Webex comparison.
Frequently asked questions
Is Microsoft Teams better than Webex?
Based on aggregated ratings, Microsoft Teams edges ahead with a 4.3/5 score. The right choice still depends on your budget and use case — Microsoft Teams suits enterprise, while Webex is strong for enterprise.
Which is cheaper, Microsoft Teams or Webex?
Microsoft Teams starts at a free plan and Webex starts at a free plan.
Does Microsoft Teams or Webex offer a free trial?
Microsoft Teams: 30-day trial. Webex: 0-day trial.
What do users say about Microsoft Teams and Webex?
Microsoft Teams averages 4.3/5 from 15,000 reviews (G2: 4.4/5, Capterra: 4.5/5). Webex averages 4.2/5 from 7,400 reviews (G2: 4.2/5, Capterra: 4.4/5). Ratings aggregate thousands of verified users, so small gaps are meaningful at this scale.
When should I pick Webex instead?
Despite the overall verdict, Webex is the better fit when strong security and good for large orgs matter most to your workflow, particularly for enterprise.