Salesforce
The enterprise CRM standard with endless customization.
No source on record for the G2 score, the Capterra score, the review count. What that means
- Entry price
- $25/mo
- Free plan
- No
- Free trial
- 30-day trial
What it is
Salesforce is the system of record for enterprise sales teams, and almost everything about it reflects that ambition. Custom objects, Flow automation and the AppExchange ecosystem mean there is very little it cannot be configured to do — given time and often a dedicated admin. Smaller teams frequently find the Starter plans capable but the platform's depth unnecessary; its value compounds in complex, multi-team pipelines where governance and reporting matter more than simplicity.
Recorded for
Audience tags from our own categorisation, not the vendor's positioning.
Pricing
Our record for Salesforce records an entry price of $25/month, and a 30-day free trial.
This figure has no source or check date on record. What that means. Confirm on the vendor's pricing page.
Recorded features
A summary of what the product advertises — not a complete feature inventory, and not something we tested.
- Sales Cloud
- Custom objects
- AppExchange
- Advanced analytics
Commonly reported strengths and drawbacks
Compiled from public write-ups and vendor documentation. These are impressions we have recorded, not findings from our own testing.
Reported strengths
- Extremely customizable
- Huge ecosystem
- Scales to enterprise
Reported drawbacks
- Steep learning curve
- Costly
- Needs an admin
Other CRM tools
- HubSpot$20/moSide by side →
- Pipedrive$14/moSide by side →
- Zoho CRM$14/moSide by side →
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